Privacy Policy

This Privacy Policy describes how www.officialmintaka.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collection of Personal Information

When you visit our Site, we automatically collect certain information about your device and interaction with the Site, referred to as “Personal Information.” This includes:

Device Information:

Purpose: To load the Site accurately, perform analytics, and optimize user experience.

Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.

Disclosure: Shared with our processor Shopify.

Information Collected: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.

Order Information:

Purpose: To provide products or services, process payments, arrange shipping, and offer personalized information or advertising.

Source: Collected directly from you

Disclosure: Shared with our processor Shopify, vendor VDI, delivery partners, and payment gateway Razorpay.

Information Collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information:

Purpose: Confirm purchases, respond to requests, and provide information on subscriptions or purchases.

Disclosure: Shared with our processor Shopify, vendor VDI, and delivery partners.

Information Collected: Name, billing address, shipping address, payment information, email address, phone number, and order history.

Minors

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us for deletion.

Sharing Of Personal Information

We share Personal Information with service providers to fulfill our contracts and provide services. Examples include using Shopify for our online store and sharing information to comply with applicable laws or protect our rights.

Behavioral Advertising

We use Personal Information to provide targeted advertisements or marketing communications. For insights, we use Google Analytics, and information may be shared with advertising partners through cookies or similar technologies.

Using Personal Information

We use Personal Information to provide services such as offering products for sale, processing payments, shipping orders, and keeping you informed about our products, services, and offers.

Retention

We retain your Personal Information for our records unless you request erasure. For erasure requests, refer to the ‘Your rights’ section below.

Cookies

Cookies enhance your browsing experience, remembering actions and preferences. Persistent cookies last up to two years, and you can manage them through browser controls. Note that blocking cookies may impact user experience.

Do Not Track

We do not alter data collection practices based on “Do Not Track” signals, as industry understanding varies.

Changes

This Privacy Policy may be updated to reflect changes in practices or for operational, legal, or regulatory reasons.

Complaints

To make a complaint, contact us via email or mail. If unsatisfied with our response, you can lodge a complaint with the relevant data protection authority.

Last Updated: March 9, 2024

Contact Information

Questions about the Terms of Service or Privacy Policy should be sent to us at [email protected]. Our contact information is as follows:

GST Details:

27BESPK4046R1ZL

Email

[email protected]

Address

Mintaka

A/3 Everest Building, Janata Nagar, Tardeo Rd.

Mumbai, Maharashtra, 400034

India